See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. If there are any available updates, they begin automatically. Update specific drivers in Device Manager If a specific hardware component such as the touchpad, video display, or keyboard is not working correctly, or is missing functionality, update the component driver in Device Manager.
In the list of devices, expand the device that you want to update. HP provides many free software and driver downloads. Note: If the operating system you want is not on the list, HP does not have drivers for that operating system.
Restore or reinstall software or apps Windows Restore or reinstall a program that does not work properly or becomes infected with malware. Find and download software and apps from Microsoft, HP, or the manufacturer's website. Restore device drivers Windows Restore or reinstall a program that does not work properly or becomes infected with malware. Get updates from the maker of the software or hardware Learn how to get updates from the maker of the software or hardware.
If you cannot find an update from HP, try the product manufacturer's website. Note: Find information about your computer hardware from the product specifications for your computer model. Frequently asked questions FAQs about software and drivers Review frequently asked questions about software and drivers.
Where can I find drivers for my business computer? Learn where to find drivers for a business computer. What if I cannot find drivers after installing a different operating system on my computer? Find and download software or drivers from the hardware manufacturer. How do I find the current version of the drivers or software on my computer using Windows? Note: The Driver Version displayed in the Driver tab may be presented differently by the manufacturer of the device.
Note: If the app is not available on your computer, download the latest version from the HP Hardware Diagnostics. Where can I find software or drivers for my printer, scanner, or camera? Why can't I find a driver that fixes my computer problem? Updating the driver might resolve these common types of drivers and associated problems: Audio : Loss of sound, 'audio device not found' errors, and quality problems such as popping noises. How do I download a driver to install on another computer?
Learn how to download a driver to install on another computer. If the message no longer displays, stop here. If the message still displays, continue using these steps. Is the Windows version on my computer bit or bit? Learn how to determine if your version of Windows is bit or bit. See to determine if you have a bit or bit version of Windows. HP might not currently have software downloads available, depending on the situation: If your operating system is not listed, HP might not currently have software or driver downloads available for your product for that operating system, or the downloads are not available in the language you have chosen.
If you have upgraded Windows, the downloads might not be available from HP yet. Note: HP only supports and provides drivers for operating systems for HP-branded, warranty-replaced, or factory-installed hardware that is shipped on or supported by the product. What if I tried everything and I am still having trouble finding a driver? Note: Hardware devices video, sound, network cards, and similar that were not designed for plug and play might not work in a computer that is upgraded to a newer version of Windows.
What is the difference between software, driver, and firmware? Review the following descriptions of the difference between software, drivers, and firmware: Software : Instructs your computer how to do something, such as playing a game or movie, word processing, and home finance.
What is the difference between a software update and a software upgrade? It is important to know the difference between a software update and a software upgrade: Software update : Modifies the version of software that is on your computer, usually bugs fixes or adding minor enhancements or features.
Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. The Virtual Agent is currently unavailable. Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Already have an HP account? Select from the products you own. To contact support, select from your products. Examples of where to find your product name. Or select your product from popular printers. Need help finding a serial number? Try a keyboard command. Locate your product's information label.
Watch a video. Find your serial number by locating the product label. The product information label contains your serial number and product number. Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
Click the Update button next to the HP printer driver to automatically download and install the correct version of this driver you can do this with the FREE version. Here take HP K for example. Driver Easy will detect your printer according to the product name. Click Search automatically for updated driver software. After that, just follow the on-screen instructions to install the updated driver.
Once installation completed, restart your HP computer. Then enter your password to regain access to your PC. If you forgot Windows 10 login password and have no reset disk, free to try Windows Password Key , a professional password cracking and resetting tool to help you get access to your computer within minutes.
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