Where is windows 8.1 update files downloaded to

Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. You'll need to determine the specific error code to investigate how to best resolve this problem You can find the error code for the failed update by viewing your update history. Look for KB in the list, note the error code, and then contact Microsoft support. To view your update history:. Open Windows Update by swiping in from the right edge of the screen or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up , tapping or clicking Settings , tapping or clicking Change PC settings , and then tapping or clicking Update and recovery.

This error might mean that your PC doesn't have the required update KB installed. Check to make sure that all important updates, including KB , are installed on your PC. If all updates are installed, you might need to refresh your PC. To refresh you PC:. Tap or click Update and recovery , and then tap or click Recovery. Under Refresh your PC without affecting your files , tap or click Get started.

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I have the same question Report abuse. Details required :. Cancel Submit. TaurArian MVP. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information.

Not enough pictures.